Key Takeaways
- You must attempt to use the Fb Assist Heart for varied points, because it covers nearly each query.
- However you can even strive messaging a Fb rep utilizing Direct Contact types for particular issues.
- Enterprise accounts can use the Commerce Supervisor web page to e mail or chat for help.
For all its ups and downs, controversies and successes, Fb is without doubt one of the most-visited web sites on the earth. And but, contacting its buyer help is shockingly tough. Fb does not have a name middle, so you possibly can’t simply ring up Mark Zuckerberg in the event you need assistance along with your account.
My group of tech-heads and I’ve been serving to people navigate Fb for years. For individuals who’ve had their account hacked, we’ve got a walkthrough to get it back. We have additionally clarified utilizing (and disabling) Facebook’s new link-history feature, one amongst a lot of our helpful articles about Facebook. Thus, we’re well-equipped for deciphering the Fb-customer-support riddle. With the assistance of my Pocket-lint colleagues, I’ve simplified the steps into the three greatest methods to get the help you want.
How to check your Facebook web browser history — and turn it off
Here is the best way to use Fb’s new hyperlink historical past characteristic to see your in-app browser historical past. Plus, the best way to disable it — in the event you assume it is a spy tactic.
1 Message a Fb rep
By way of a Direct Contact type
Except you could have a private “in” with somebody on Fb’s help workers, getting a reply by way of e mail is sort of unimaginable. However many widespread points have corresponding Contact Types, which could be discovered within the Fb Assist Heart. To assist prevent time, I’ve listed direct hyperlinks to all of the out there Contact Types. In case your particular problem seems beneath, be happy to click on the hyperlink and submit your problem. Responses are despatched to the e-mail deal with with which your Fb account is related.
Not all contact types will allow you to sort out a message, as an alternative offering an inventory of choices that you would be able to test.
Points with entry and accounts contact types:
Funds, merchandise, and property rights contact types:
Report points and violations contact types:
To report abusive content material, profiles, posts, or messages of different customers, you possibly can faucet/click on the three dots (or downward arrow) within the nook of the publish and select “Report” or “Discover help.”
How to edit messages in Facebook Messenger after sending them
Now you possibly can repair these embarrassing typos on Fb Messenger. Here is how, plus the caveats to know.
By way of e mail and chat
This contact methodology is just out there to enterprise accounts with Checkout Providers, so another sort of account will not have entry. Should you do have such an account, you’ll find help in your Commerce Supervisor web page by way of this link.
In your Commerce Supervisor web page:
- Click on in your account.
- Search for the “Schooling” dropdown and click on “Contact Assist.”
- Browse the classes for the one which matches your problem.
- Write a message describing your problem within the textual content field.
- Choose E-mail or Chat, and ship your message.
23 Facebook Messenger tips and tricks you’ve likely never tried
The following tips might enable you to take Messenger to the subsequent stage.
(Which do not all the time work)
1. Attempt reaching out to Fb on Twitter (now known as X).
Should you’ve tried all the things else and nonetheless cannot get any help, there’s an opportunity the tech large will see your Tweet. Ship your Tweet to one of many Fb Twitter Handles: @FacebookApp, @Messenger, and @Meta. There isn’t any promise that they’re going to get again to you, nevertheless it’s price a shot in the event you want help and have been ignored.
2. Attempt calling or emailing the discontinued Fb help traces.
Fb used to have telephone help, nevertheless it’s since discontinued the service. Nonetheless, it seems that these telephone numbers are nonetheless owned by Fb, so that you may give them a strive. The emails are nonetheless in service, but they do not all the time reply in a well timed method.
Listed below are the outdated customer support numbers:
- +1 650-308-7300
- +1 650-543-4800
Listed below are the emails:
- help@fb.com
- press@fb.com
- appeals@fb.com
- abuse@fb.com
- datarequests@fb.com
Be cautious of scams when connecting with discontinued providers like these. Fb’s reps doubtless will not ask you on your password or different non-public info.
How to unfriend someone on Facebook (even if they’re deactivated)
No matter your cause could also be, it is very easy to unfriend somebody on Fb. Here is how.
FAQ
Q: Does Fb Assist Heart have your reply?
I will get this one out of the way in which first, since it is the official help useful resource from Fb. Though it will not join you to a real-live individual, the Facebook Help Center covers nearly each query and problem you can have.
Here is the best way to use it.
- Navigate to the Fb Assist Heart with this link. It’s also possible to copy-paste the URL into your browser: www.facebook.com/help/.
- Use the search bar to seek for the suitable help article.
- Within the instance beneath, I searched “I can not entry Fb Market.”
- Ideas will pop up as you sort into the question.
- Use minimal key phrases to elucidate your problem as clearly as attainable.
- Browse the totally different help articles to seek out the one which addresses your downside.
- In case you are redirected to a contact type, fill it out with the right info.
It’s also possible to strive the
Meta help center
, although it would doubtless direct you to the identical sources because the Fb Assist Heart.
Trending Merchandise
